About Us

SAFETY IS FIRST

At Industrial Trade Solutions Inc., the health and safety of our employees and subcontractors are vitally important. I.T.S. will make every effort possible to provide a safe and healthy environment, consistent with the Occupational Health and Safety Act, and the regulations made under that Act. All supervisors on our sites will be held responsible to ensure the health and safety of each worker that comes under their supervision. Supervisors are to ensure that machinery and equipment are safe and that all site personnel works in compliance with established safe work practices and procedures. All supervisors shall receive adequate training in their specific work tasks, in the interest of health and safety.

It is our expectation that every person affiliated in any way with I.T.S., while on our work sites, shall follow our corporate health & safety policies and procedures manual. We welcome any and all suggestions on how we might improve our safety program, as safety is everyone’s business. We expect everyone to work together to maintain and improve our working environment.

– Doug Thompson, President
January 1, 2018

Welcome to I.T.S.

I.T.S. is the single-source, multi-trade service provider for Canada’s diverse industrial base. What sets I.T.S. apart is our true commitment to our clients, regardless of the size of the project. We focus on using our experience and specialty services to improve our client’s bottom line by enhancing their production efficiencies and capabilities via shorter launch times and shutdowns. Your project and your company is our concern, and we promise to provide you with an unsurpassed commitment of our focus and resources. Our exemplary safety record and repeat customers are proof of the degree of the commitments that we pledge.

At I.T.S., we realize that engineering and maintenance departments are often stretched to their limits. Because of this, we know that in order to earn our keep, we must exhibit leadership skills and initiative, and execute your projects with a personal sense of ownership. In essence, we become a virtual and valuable extension of our client’s internal engineering and maintenance departments.

We thank you for visiting us on the web. Please feel free to contact us if you require further information on I.T.S., or would appreciate a personal contact from one of our senior staff members in order to discuss your upcoming project or potential service requirements. Contributing to the success of your business, is our business.

industrial trade solutions

I.T.S. Mission Statement
President’s Message

I.T.S.’s mission is to provide competitively priced, premium quality multi-trade services to Canada’s diverse industrial marketplace, with the highest levels of integrity and accountability. We are committed to developing lasting customer relationships by contributing to our clients' growth, exceeding their expectations, and delivering quality work that is done on schedule and safely. We are dedicated to the pursuit of excellence, to benefit our customers, our employees, and our future growth.

On behalf of Industrial Trade Solutions Inc., I would like to welcome our existing customers, prospective customers, and the industrial community to I.T.S. Online.

For those of you who are new to I.T.S., allow me to introduce this dynamic and innovative industrial services company. We have been providing multi-trade services to Canada’s industrial market sectors since 2000. Our objective both then and now has been to bring to the industrial market a fresh, new, alternative service provider with differentiating features and benefits that are of true value and worth to our customers. Today, based on our current customer base, our rate of repeat business, and our continued growth success, we take great pride in stating that industry has welcomed I.T.S., and embraced its value-added services and vibrant corporate culture.

For those of you who have hired contractors for maintenance and projects, you are well aware of the importance and the value that quality leadership brings to your project. At I.T.S., leadership, project management, and key foremen experience are a few of our most prominent features. As experienced tradespeople, and now business owners, my partner and I focus our efforts where we believe our customers and crews need us most — project management and field leadership. This is the kind of intensity that is unique to I.T.S., and which benefits our many customers. Add to this, our diligent tradespeople with their unfailing attention to safety, and you have the qualities that our customers compliment I.T.S. on time and time again.

In today’s competitive contracting business environment, quality, the ability to be competitive, and the ability to complete projects on schedule and in a safe manner are not only expected, they are often the norm. Where I.T.S. excels beyond this, is in the fact that every level of worker, manager, and owner within I.T.S. believes, with conviction, that we must offer more than what is expected. We must deliver the intangibles that benefit our customers. Only in this way can we meet our customers' needs and ensure our own future. These intangibles are never seen in bid submissions, nor are they specified. But, at I.T.S., we are committed to these intangibles, including: genuine business relationships, the give and take process, initiative, contingency planning, delivering on our promises, and honesty.

Safety is also an area on which we never compromise. That commitment truly comes from the top down at I.T.S. As mentioned earlier, my partner and I all come from the trades, and know from experience the risks in the job, and appreciate supervisors that recognize safety as the Number 1 priority. We set and closely monitor our corporate safety policies and procedures, ensuring a safe work environment with a “ZERO” tolerance objective.

Thank you for visiting with us here. We look forward to the prospect of working with you in the near future.

Sincerely,

Doug Thompson
President